Principles

Messe Muenchen India Private Limited thanks you for visiting our website and for your interest in our company and our products. We take the protection of your private data seriously and want you to feel comfortable when visiting our Internet pages.

The protection of your privacy is of the utmost importance to us. Therefore, we comply with statutory provisions for data protection. Our employees are obligated to treat all information confidentially and receive regular training in data protection and data security.

Below, we explain how we protect your data and what it means when you use our online services.

Access Data

When you access our website, we receive access data stored for protective purposes that can help identify you. This data includes:

• The name of your Internet service provider

• The country you are accessing from

• The website you came from

• Search terms used to find us via a search engine

• Pages on our website you visit

• Browser and operating system used

• Files downloaded (e.g., PDFs, Word documents)

• Duration, date, and time of your visit

We analyze this data to optimize our offerings and personalize content (e.g., recognizing return visitors). In many cases, new data may be linked to existing records.

For security, the IP address of the accessing computer will be stored for one month.

Personal Data and Sensitive Personal Data

Personal data refers to information related to a natural person that can identify them, such as name, postal address, or email. This includes any data that, alone or in combination, can identify an individual.

We store personal data only when voluntarily provided—e.g., during registration, surveys, contact forms, or online orders—and use it strictly for the legal purpose consented to.

For secure transmission, encryption is used in secure areas (e.g., order systems). Using our order system is considered consent to data storage and use by us and our partners.

Sensitive personal data includes:

• Financial information (e.g., bank or card details)

• Sexual orientation

• Medical history and records

• Biometric data

• Any detail relating to the above when collected for service

• Any such data processed or stored by lawful contract

However, publicly accessible information or data shared under the RTI Act is not considered sensitive.

Consent is always obtained before collecting sensitive data. You can refuse or withdraw consent by informing us in writing. We only collect what is necessary for lawful purposes, and we do not retain it longer than needed. We apply reasonable security practices, including ISO/IEC 27001 standards, and conduct annual independent audits.

We will never publish your sensitive personal data without your consent. By using this website, you agree to the collection, storage, transfer, and sharing of your data as per this policy. If you disagree, please do not use the website.

Prior consent is obtained for third-party disclosures except where legally required. We may share data with government bodies if mandated.

Passing on Personal Data and Sensitive Data to Third Parties

Some services are rendered with select partners who comply with strict statutory data protection regulations and are part of our data protection policy.

Personal data is only shared with governmental or judicial authorities within statutory obligations. We ensure such data is only disclosed to countries with similar data protection levels as India.

Power of Revocation

You may request correction, cessation of use, or deletion of your personal data in writing. If registered as a user, you can view and modify your data directly.

You may also withdraw your consent for sensitive data at any time in writing.

Cookies
General Information

Cookies are small text files used widely across websites. They are stored on your device when you visit our site. Our cookies do not contain personal or sensitive data and can only be read by our server.

Most browsers accept cookies automatically. You may disable cookies via your browser settings. Note that this may limit certain features.

Conversion Tracking

Third-party tools are used for analytics and measuring ad effectiveness (conversion tracking). When clicking on an ad, a cookie is placed to track if you reach a specific page.

We may collect aggregated data such as:

• Number of users who clicked an ad

• Visit duration

• OS and device

• Location

• Payment activity

• Feature usage

No personal identity or sensitive data is obtained.

You can opt out of tracking by:

• Setting your browser to disable cookies or enable “Do Not Track”

• Installing the “DoubleClick Opt-out Extension” plugin (Google)

Rejecting cookies may disable some website features.

Other Active Content (e.g. Javascript, ActiveX)

You may disable these controls via browser settings. Our website remains navigable without Javascript.

Links

Our pages may link to external websites. We review these links carefully, but are not responsible for their content or for sites that link to us.

Condition

We reserve the right to revise these privacy guidelines anytime in compliance with applicable data protection laws. You may review the policy as needed.

Questions and Comments

If you have any questions or feedback on our data protection practices, contact our Grievance Officer:

Messe Muenchen India Private Limited
Mr. Mahesh Javanjal
Grievance Officer for Data Protection
Unit No. 762/862, Solitaire Corporate Park,
Building No. 7, 167 Guru Hargovindji Marg,
Andheri (East), Mumbai – 400 099, INDIA
Tel: +91 22 42554700